Terms of use

Inclusive Interpreting is a trading name of Playbook Social Ltd, a company incorporated in England and Wales.

Registered Office: C/O Hillier Hopkins LLP, 249 Silbury Boulevard, Milton Keynes, Buckinghamshire, United Kingdom, MK9 1NA

Company Registration Number: 07549160 VAT Number: GB383305794

References to “Inclusive Interpreting”, “we”, “us”, or “our” refer to Playbook Social Ltd.

By accessing, browsing, or using http://www.inclusiveinterpreting.com (the “Website”), you confirm that you have read, understood, and agree to be bound by these Terms of Use.

If you do not agree to these Terms, you must not use the Website.

 

These Terms apply together with:

● our Privacy Notice

● our Cookie Policy

● any service-specific terms, contracts, or agreements entered into with us

Where there is a conflict, any signed service agreement or service-specific terms shall take precedence.

We may update these Terms from time to time. Changes take effect immediately once published on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

Data Protection & Cookies

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Details are set out in our Privacy Notice.

The Website uses cookies and similar technologies. Information about their use is provided in our Cookie Policy. By continuing to use the Website, you consent to cookies being used in accordance with that policy.

Copyright

All text, graphics, logos, icons, images, audio, video, software, and the selection and arrangement thereof (the “Website Content”) are the copyright of Playbook Social Ltd or its licensors and are protected by UK and international copyright laws.

You may not copy, reproduce, modify, publish, upload, transmit, distribute, or otherwise exploit Website Content without our prior written consent, except as expressly permitted under these Terms.

All rights not expressly granted are reserved.

Trademarks

All trademarks, service marks, trade names, designs, and logos displayed on the Website are the property of Playbook Social Ltd or its licensors.

You must not use or reference our trademarks in any way that implies endorsement, partnership, or affiliation without our prior written consent.

Who These Terms Apply To

The Website may be used by:

● individual users (consumers)

● businesses, organisations, charities, and public bodies

Certain statutory rights apply differently depending on whether you are acting as a consumer or in a business capacity.

Nothing in these Terms limits or excludes rights that cannot be excluded under UK law, including rights under the Consumer Rights Act 2015.

Use of the Website & Content

The Website is provided for general information and service overview purposes only. While we take reasonable care to ensure accuracy, we do not guarantee that content is complete, current, or error-free.

Nothing on the Website constitutes legal, financial, regulatory, medical, or other professional advice. You are responsible for obtaining appropriate advice before relying on any information provided.

You may use the Website solely for lawful purposes.

You must not, without our prior written consent:

 

  • copy, reproduce, modify, distribute, or commercially exploit Website content
  • reverse engineer, decompile, or create derivative works
  • mirror or frame any part of the Website
  • scrape, crawl, mine, extract, or collect data by automated or manual means
  • use Website content or materials to develop, train, fine-tune, or operate artificial intelligence or machine-learning systems

 

You must not:

  • use the Website in breach of applicable law

  • attempt unauthorised access to systems or data

  • interfere with Website security or performance

  • upload malware or harmful code

  • use the Website in a way that causes harm or disruption

We reserve the right to suspend or terminate access where misuse or non-compliance is identified.

Intellectual Property

All intellectual property rights in the Website and in materials made available in connection with our services remain the property of Playbook Social Ltd.

This includes, without limitation:

  • service methodologies and delivery models
  • accessibility frameworks and design approaches
  • interpreter coordination and scheduling processes
  • training materials, documentation, and operational know-how

 

A limited, non-exclusive, non-transferable, revocable licence is granted for internal, non-commercial use only. This licence terminates immediately if these Terms are breached.

User-Submitted Information and Content

Where you submit information or content, you confirm that it is accurate, lawful, and that you have the right to provide it.

You grant us a limited, non-exclusive licence to use submitted content solely for operational, safeguarding, quality-assurance, and service-delivery purposes.

We reserve the right to remove content that is unlawful, inappropriate, or inconsistent with these Terms.

Services, Bookings, and Payments

The Website may allow you to enquire about, book, or manage services. Information on the Website does not constitute a binding offer to supply services unless confirmed in writing or via a formal agreement.

The Website may now or in the future enable payment for services. Where payment functionality is available:

  • prices will be displayed clearly before payment
  • payments will not be processed without your explicit consent
  • additional terms relating to pricing, billing, cancellations, and refunds will be presented prior to completion

Refund and cancellation terms depend on the service and are set out in the applicable agreement. Statutory consumer rights are not affected.

Limitation of Liability and Indemnification

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

Subject to the above, Playbook Social Ltd shall not be liable for indirect or consequential loss, loss of data, business, profits, or goodwill, or reliance on Website content.

You agree to indemnify Playbook Social Ltd against claims arising from your breach of these Terms or misuse of the Website.

Availability & Security

We do not guarantee uninterrupted or error-free access to the Website. Access may be suspended for maintenance or development.

While reasonable security measures are used, we do not guarantee the Website will be free from vulnerabilities. You are responsible for protecting your own systems.

Third-Party Links

The Website may contain links to third-party websites. We do not control or endorse them and accept no responsibility for their content or policies.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

If any provision is found unenforceable, the remaining provisions remain in effect.

These Terms constitute the entire agreement between you and Playbook Social Ltd.

Last updated: January 2026

Contact Us

If you have any questions about this Privacy Policy, feel free to reach out to us.